Christmas Information

The Christmas countdown is on. ​Everything you need to know about our extended exchange policy, order deadlines and shop opening times…

Extended Exchange Policy:

  • Items purchased between the 1 November 2021 to the 31 December 2021 are entitled to an extended exchange period. This extended exchange period ends at midnight on the 15 January 2022.
  • Customers may request an exchange for product or credit on a future order.
  • The normal 14 days return for refund policy still applies on all orders. ​
  • To read our full returns and exchanges policy click here.

Christmas Order Deadlines:

  • Last parcel shipping prior to Xmas: Thur 23 Dec
  • Next parcel shipping after 23 Dec: 29,30,31 Dec
  • First parcel shipping in 2022: Mon 4 Jan ​

Whalley Warehouse Shop:

  • Open 10am - 4pm, 7 days a week, including Christmas Eve.
  • The shop will be closed on the following dates: 25, 26, 27, 28 December 2021 and on the 1, 2, 3 January 2022. ​
  • For our address click here.

View our Christmas Gift Guide