E-GIFT CARD
LANX E-Gift Cards are delivered by email and contain instructions on how to redeem them at checkout.
The E-Gift Voucher can be used on multiple orders until the entire value of the card has been spent, and expire 12 months after the purchase date.
Please note: e-gift cards are non-refundable and cannot be exchanged.
SHIPPING
UK
Express - Royal Mail (1-2 days) - FREE
Express - DPD (1-2 days) - £8.00 (FREE Over £300)
EUROPE
Standard - Royal Mail (7-10 days) - £10
Premium - DHL (5-7 days) - £15
REST OF WORLD
Standard - Royal Mail (10-14 days) - £25
Premium - DHL (5-7 days) - £40
FREE EXCHANGES
Unsure on sizing? We offer a very simple exchanges service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
RETURNS
We also offer a very simple returns service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
Christmas Returns Policy
Christmas present orders: Items purchased between the 1 November to the 24 December are entitled to an extended exchange period. This extended exchange period ends at midnight on the 31 January. Customers may request an exchange for product or credit on a future order. Please note, the normal 30 days return for refund policy still applies on all orders.
Need some help?
Email: support@lanxshoes.com
Live Chat With Us
Gift Card
LANX E-Gift Cards are delivered by email and contain instructions on how to redeem them at checkout.
E-Gift Cards can be used on multiple orders until the entire value of the card has been spent, and expire 12 months after the purchase date.
Please note: e-gift cards are non-refundable and cannot be exchanged.
