SHOE CARE + REPAIR + RESOLING

How to take care of your LANX shoes now and in the future.

Shoes are like cars, if you give them the correct attention and maintenance they look great, stay on the road and provide you with many years of good service. 

Our commitment to sustainability has seen us develop a shoe repair service for all LANX customers to benefit from. We currently offer a shoe resoling/ restore service for all our footwear and a variety of small repairs, more details and prices listed below.

Additionally, your friendly and often very helpful local cobblers shop will also be able to assist with all sorts of shoe care, repair and resoling requirements. We recommend external cobblers as this sometimes offers the quickest and most cost effective service to some people, as it cuts out shipping back and forth.

To find your local shoe cobbler please visit the Society of Master Shoe Repairers website. You can email them on info@masterrepairers.co.uk, or call 01858438255.

From time-to-time your LANX shoes may need some TLC and we are here to help...

Guide Prices*

  • Stitching : £20
  • Eyelets : £20 / £25
  • Heel Tab : £20
  • Insole Replacement : £30
  • Lace Stay : £25
  • Boot / Shoe Stretching : £20
  • Hooks & Loops : £15 / £20
  • Painting Edges : £15

Note

All repair prices are inclusive of work that needs to be carried out and shipping both to and from the customer (applies to UK customers only).

We aim to complete all repair jobs as quickly as possible. Most jobs will be completed within a 3 week turn-around, this includes the shipping of the item to and from the customer and the work to be carried out.

Once you've read the above, please email support@lanxshoes.com with photos to start the repairs process and a member of our team will get back to you with how to book and proceed.

From time-to-time the soles on your LANX shoes may need to be restored or re-soled, we are here to help...

Guide Prices*

  • Sole restore, for cemented and Blake stitch styles: £85 (includes Heel Repair)
  • Full resoling, Goodyear welted : £95 (includes Heel Repair)
  • Heel Repair for shoes & boots: £45

Note

All repair/ resoling prices above are inclusive of work that needs to be carried out and shipping both to and from the customer (applies to UK customers only).

We aim to complete all repair/ resoling jobs as quickly as possible. Most jobs will be completed within a 3 week turn-around, this includes the shipping of the item to and from the customer and the work to be carried out.

Once you've read the above, please email support@lanxshoes.com with photos to start the process and a member of our team will get back to you with how to book and proceed.

Customers are kindly asked to try on your new shoes for the first time with a shoe horn and on a carpet. This is so you protect the heel and don’t scuff the bottom of the soles on a hard surface. If for any reason you need to return or exchange your shoes, they will need to be returned to us in a resalable condition, which requires the heel not to be damaged and the sole of the shoes not to be scuffed.

We use good quality materials in the production of our shoes, so this means your new shoes will take a little time wearing in and getting used to the shape of your feet. Almost every single pair of shoes needs to be broken in before they can be comfortably worn for a decent length of time. Not all feet are made the same, so it makes sense that shoes need to adapt slightly before they perfectly suit the foot of its wearer.

We suggest you wear some thick proper socks the first few times you wear LANX shoes, also wear them around the house and on short outings before taking them out on an all-dayer at the Grand National or up Mount Everest.

We highly recommend the use of shoe trees, when you are not wearing your LANX shoes. A shoe tree is a device approximating the shape of a foot that is placed inside a shoe to preserve its shape, stop it from developing creases and thereby extend the life of the shoe. You can buy a variety of different shoe trees online via eBay or Amazon.

We recommend the use of shoe care products on all our footwear. Please take time to ensure you select the correct care product which matches the material/s used in the construction of your shoes.

Our shoes are a natural leather product, due to this please expect some slight colour migration during wear. Regular cleaning and polishing of your shoes will maintain the suppleness of the leathers and enhance their good looks.

Suitable products can waterproof and weather protect your shoes. Please don’t wear your shoes in the rain until they have been worn 3 or 4 times. If you do get them wet remember to use shoe-trees and let them dry naturally at room temperature for about 2-3 days. Do not dry near the oven, open fire or radiator. As the leather dries it can adopt odd shapes if they aren’t in shoe-trees. Wet sole leather wears out twice as quickly so the drying period is important.

In order to protect the leather and provide a high shine finish, leather uppers require regular treatment with a good quality wax cream. For black shoes it’s fine to use a black wax or cream. For coloured shoes a clear or neutral wax or cream will avoid altering the colour and finish of the shoes. Before application of any product shoes should be dry.

LANX SHOE CARE

HOW TO APPLY

To properly apply wax polish to your boots, start by cleaning them and then apply a thin layer of wax polish in circular motions, avoiding suede or textile areas. After letting it dry, buff the boots with a clean cloth or brush to achieve the desired shine.

Here's a more detailed breakdown:

1. Preparation


Clean the boots

Remove dirt, dust, and any old polish with a brush or damp cloth.


Remove laces

This will make it easier to access all areas of the boot. 


Consider using a shoe tree

This will help maintain the shape of the boot while you work.

2. Applying the Polish


Use a clean cloth

A microfiber cloth or an old t-shirt works well for applying the polish.


Apply in thin layers

Avoid applying too much polish at once. Use small amounts and work it into the leather in a circular motion.


Focus on key areas

Pay extra attention to the toe, heel, and welt (the edge where the sole meets the upper).


Avoid Suede and textiles

Don't apply wax polish to suede or textile parts of the boot as it can damage them.

3. Drying and Buffing


Allow the polish to dry

Let the polish sit for a few minutes to absorb into the leather.


Buff to a shine

Use a clean cloth or a horsehair brush to buff the boots, working in circular motions until you achieve the desired shine.

4. Optional steps


Apply multiple layers
For a higher shine, apply several thin layers of polish, buffing in between each layer.


Use a damp cloth
A slightly damp cloth can help remove excess polish and create a smoother finish.

To apply Dasco Wax and Shine to your leather shoes, first remove any loose dirt with a brush. Shake the can well and spray evenly onto the shoes from about 20cm away. Allow a few minutes for the product to dry, then buff with a clean cloth to achieve a shine.

Here's a more detailed breakdown:


1. Prepare the shoes

Use a LANX Cleasby shoe brush to remove any loose dirt or dust.


2. Shake the can

Ensure the ingredients are properly mixed by shaking the Wax & Shine aerosol can well.


3. Apply the product

Hold the can approximately 20cm from the shoe and spray evenly across the entire surface.


4. Allow to dry

Let the product dry for a few minutes, allowing it to penetrate the leather.


5. Buff to a shine

Use a clean cloth to buff the shoes, bringing out a lustrous shine.

To clean suede boots with a dry cleaner, start by removing loose dirt with a brush, then spot test the cleaner in an inconspicuous area. Apply the cleaner to a clean cloth, not directly onto the suede, and gently blot the boots, working from seam to seam. Avoid saturating the suede and allow the boots to air dry completely before brushing them with a suede brush to restore the nap. 


Here's a more detailed breakdown:

1. Preparation


Remove loose dirt


Use a soft-bristled suede brush or a clean, dry cloth to remove loose dirt and debris from the boots.

Spot test


Before applying the cleaner to the entire boot, test it on a small, hidden area to ensure it doesn't discolor or damage the suede.

2. Applying the Cleaner


Dampen a cloth

Apply the suede cleaner to a clean, dry cloth, not directly onto the suede. 


Blot the boots

Gently blot the suede, working from seam to seam to avoid creating watermarks.


Avoid over-saturation

Do not soak or saturate the suede with the cleaner. 

3. Drying and Buffing


Air dry

Allow the boots to air dry completely in a cool, well-ventilated area.


Brush the suede

Once dry, use a suede brush to restore the nap and remove any remaining dirt or residue.

Additional Tips


Stubborn stains

For stubborn stains, you can try using a suede eraser or a specialized cleaning rubber designed for suede.

1. Remove Surface Dirt

Use a soft brush or dry cloth to wipe away loose dirt and dust from the leather.


2. Dampen the Cloth or Sponge

Lightly wet your cloth or sponge with water. It should be damp, not soaking.


3. Apply Saddle Soap

Rub the damp cloth/sponge onto the saddle soap to create a light lather.


4. Clean the Leather

Gently rub the lather into the leather using circular motions. Focus on one section at a time.


5. Wipe Off Excess

Use a clean, slightly damp cloth to remove any leftover soap and dirt.


6. Dry the Leather

Wipe the leather with a dry towel and let it air dry naturally (away from direct sunlight or heat).


7. Condition the Leather (Recommended)

Once dry, apply a leather conditioner to keep the leather supple and prevent cracking.

Tips & Warnings


• Test on a small hidden area first to check for color change.


• Don’t use saddle soap on suede or nubuck.


• Overuse can dry out leather—use sparingly, only when needed.

To apply Dasco Protector Spray to boots, first ensure the boots are clean and dry. Shake the can well, then spray evenly from a distance of about 20cm, holding the can at arm's length. Allow the spray to dry for the recommended time (usually 10-30 minutes) before wearing the boots. 


Here's a more detailed breakdown:


1. Prepare the boots

Brush off any loose dirt or debris from the boots. If the boots are new, you may not need to clean them, but if they are pre-worn, cleaning can improve the spray's effectiveness. 


2. Shake the can
Ensure the Dasco Protector Spray is well-mixed by shaking the can thoroughly.


3. Spray evenly

Hold the can about 20cm (approximately arm's length) away from the boots and spray in a sweeping, even motion, ensuring the entire surface is covered.


4. Allow drying

Let the treated boots dry completely before wearing them. This usually takes around 10-30 minutes, but refer to the product instructions for the specific drying time.


5. Reapply as needed

For optimal protection, reapply the Dasco Protector Spray regularly, especially after cleaning the boots or when you notice a decrease in water repellency. 

Tips & Warnings


Test in a small area

Before applying the spray to the entire boot, test it on a small, inconspicuous area to ensure it doesn't darken the boot's color, especially with lighter shades. 


Ventilation

Apply the spray in a well-ventilated area, or even better, outdoors, as the spray can have a strong odor. 


Follow instructions

Always refer to the specific instructions on the Dasco Protector Spray packaging for the most accurate and up-to-date information.

To properly apply waxed and oiled shoe cream, start by cleaning your shoes with a brush or damp cloth, then apply a thin layer of cream using a cloth or applicator, working it into any creases and allowing it to dry. Finally, buff the shoes with a brush and cloth to remove excess and achieve a shine.


Detailed Steps:


1. Clean the shoes

Remove any dirt or dust with a brush or damp cloth. If using a damp cloth, allow the shoes to dry completely. 


2. Apply the cream

Use a clean cloth or applicator to apply a thin, even layer of shoe cream to the entire surface, including the welt and heel. Work the cream into any creases or areas of abrasion. 


3. Allow to dry

Let the shoes sit for a few minutes (5-10 minutes is often recommended) to allow the cream to penetrate and nourish the leather. 


4. Buff the shoes

Use a horsehair brush to blend the cream into the leather with firm, circular motions. 


5. Remove excess

Wipe away any remaining cream with a clean, soft cloth, such as a microfiber cloth. 


6. Shine (optional)

For a higher shine, repeat steps 4 and 5 or apply a wax polish after the cream has been absorbed. 


7. Re-lace and enjoy

Put the laces back in and you're ready to go.

Tips for Oiled and Waxed Leather


Don't over-apply

It's better to use a thin layer and reapply if needed than to over-saturate the leather.


Consider the type of leather

Some oiled leathers may require specific products or methods, so it's best to consult the manufacturer's instructions.


Test in an inconspicuous area

Before applying any new product, test it in a hidden area to ensure it doesn't affect the color or finish.

To apply a nubuck cleaner to a pair of boots, start by removing loose dirt with a brush, then apply the cleaner evenly, and finally, brush the nubuck in the direction of the nap. Avoid using artificial heat to dry the boots. 


Here's a more detailed breakdown:


1. Prepare the boots

Begin by removing any loose dirt or debris from the boots. A dry brush, ideally a nubuck or suede brush, is recommended. 


2. Apply the cleaner

Use a nubuck or suede dry cleaning spray and apply it evenly to the boots, holding the can about 5 centimeters away,


3. Brush the boots

After applying the cleaner, use the brush to gently brush the nubuck in the direction of the nap. This helps to lift dirt and restore the texture of the material. 


4. Dry naturally

Allow the boots to air dry naturally, away from direct heat or sunlight.

Important Notes


• Avoid using excessive amounts of cleaner, as it can saturate the leather. 


• If you're unsure about the cleaner or application method, test it on a small, inconspicuous area first. 


• For stubborn stains, consider using a specialized stain remover designed for nubuck. 


• Regular maintenance, including brushing and occasional conditioning, will help keep your nubuck boots looking their best.

To apply natural dubbin to leather boots, start by cleaning and drying the boots thoroughly. Then, gently warm the dubbin and the boots (optional, but helps with absorption) using a hairdryer on low heat. Apply a small amount of dubbin to a cloth and rub it evenly into the leather, working it into seams and crevices. Repeat this process as needed, allowing the dubbin to penetrate for 30-60 minutes before buffing off any excess with a dry cloth. 


Here's a more detailed breakdown:


1. Clean the Boots

Before applying dubbin, ensure your leather boots are clean and dry. Use a brush or cloth to remove any dirt or debris. 


2. Apply Dubbin

Apply a small amount of dubbin to a clean cloth or sponge. 


3. Rub Dubbin into the Leather

Gently rub the dubbin into the leather, working it into the seams, stitching, and any areas prone to water damage. Dubbin wax will leave an oily film on the leather, so use it sparingly to avoid making a mess. 


4. Repeat and Allow to Absorb

Repeat the application process as needed, ensuring the dubbin is spread evenly. Allow the dubbin to penetrate the leather for 30-60 minutes. 


5. Buff and Polish (Optional)

After the dubbin has had time to absorb, buff the boots with a clean, dry cloth to remove any excess and reveal a subtle shine.

To properly apply leather conditioner to boots, start with clean, dry leather. Apply a small amount of conditioner with a soft cloth using circular motions, ensuring all seams and joints are treated. Allow the conditioner to absorb for a few minutes (or as directed on the product), then buff away any excess with a clean, dry cloth or a brush for a shine. 


Here's a more detailed breakdown:


1. Clean the boots

Before conditioning, remove any dirt or debris with a brush or damp cloth. 


2. Test the conditioner

Apply a small amount of conditioner to a hidden area of the boot to check for any adverse reactions or changes in color. 


3. Apply the conditioner

Using a soft cloth or applicator, apply a small amount of conditioner to the leather, working it in with circular motions. 


4. Ensure full coverage

Make sure to treat all areas of the boot, including seams and joints. 


5. Allow it to absorb

Let the conditioner sit for a few minutes (or as directed on the product) to allow it to penetrate the leather. 


6. Buff the boots

Use a clean, dry cloth or brush to buff the boots, removing any excess conditioner and creating a shine. 


7. Allow to dry

Let the boots air dry, away from direct heat sources, until fully dry. 


8. Buff again (optional)

If desired, you can buff the boots again with a clean cloth for an extra shine. 


9. Regular maintenance

Condition your boots every few months, or more frequently if they are exposed to harsh conditions.