Shoes are like cars, if you give them the correct attention and maintenance they look great, stay on the road and make you a happy chap.
Customers are kindly asked to try on your new shoes for the first time with a shoe horn and on a carpet. This is so you protect the heel and don’t scuff the bottom of the soles on a hard surface. If for any reason you need to return or exchange your shoes, they will need to be returned to us in a resalable condition, which requires the heal not to be damaged and the sole of the shoes not to be scuffed.  
We use good quality materials in the production of our shoes, so this means your new shoes will take a little time wearing in and getting used to the shape of your feet. Almost every single pair of shoes needs to be broken in before they can be comfortably worn for a decent length of time. Not all feet are made the same, so it makes sense that shoes need to adapt slightly before they perfectly suit the foot of its wearer.
We suggest you wear some thick proper socks the first few times you wear LANX shoes, also wear them around the house and on short outings before taking them out on an all-dayer at the Grand National.
We highly recommend the use of shoe trees, when you are not wearing your LANX shoes. A shoe tree is a device approximating the shape of a foot that is placed inside a shoe to preserve its shape, stop it from developing creases and thereby extend the life of the shoe. You can buy a variety of different shoe trees online via ebay or amazon.
We recommend the use of footwear care products on our shoes. Please take time to ensure you select the correct care product which matches the material/s used in the construction of your shoes.
Our shoes are a natural leather product, due to this please expect some slight colour migration during wear. Regular cleaning and polishing of your shoes will maintain the suppleness of the leathers and enhance their good looks.
Suitable products can waterproof and weather protect your shoes. Please don’t wear your shoes in the rain until they have been worn 3 or 4 times. If you do get them wet remember to use shoe-trees and let them dry naturally at room temperature for about 2-3 days. Do not dry near the oven, open fire or radiator. As the leather dries it can adopt odd shapes if they aren’t in shoe-trees. Wet sole leather wears out twice as quickly so the drying period is important.
In order to protect the leather and provide a high shine finish, leather uppers require regular treatment with a good quality wax cream. For black shoes it’s fine to use a black wax or cream. For coloured shoes a clear or neutral wax or cream will avoid altering the colour and finish of the shoes. Before application of any product shoes should be dry.
Before wearing suede or nubuck shoes for the first time, apply a protective spray to protect them from any stains or water. You should always give them a good brush before and after using the spray. You’ll only need to do this every so often to keep up the resistance. If you get a small stain or mark on them, use a suede/ nubuck eraser to rub out the stain. If you get mud on them, let them dry overnight before brushing them off with a suede brush.
We sell shoe care products on the LANX website, however you can buy some great products on the internet if you do a Google search.