Our commitment to sustainability has seen us develop a shoe repair and resoling service for all LANX customers to benefit from. We have a dedicated customer service team and external partners on hand to assist with all your shoe care needs and enquiries.
Shoes are similar to cars, if you give them the correct attention and maintenance, they look great, stay on the road and provide you with many years of good service. When the time comes, we are here to advise and help. For further shoe care information click here.
For UK customers we offer complimentary Royal Mail tracked shipping (allow 4-5 days). At checkout we also offer Royal Mail express tracked shipping (allow 1-2 days).
For overseas customers we offer competitive rates to ship with DHL worldwide (to most countries). Customers outside of the UK will be liable for all import duties, customs and taxes levied by the country your order is being shipped to.
For more detailed UK and overseas shipping information and pricing click here.
We also offer a very simple returns and exchange service. Orders may be returned provided the product is back at LANX within 14 days of you receiving, has not been worn and is in its original condition and packaging. For more information on how to return or exchange orders click here.