ELASTIC GUSSET
We aim to complete all jobs as quickly as possible but most jobs will be completed within a 3 week turn around this includes the shipping of the item to and from the customer and the work to be carried out.
These services are to be selected by customers who are outside of the warranty period of their LANX. Should you have a warranty query please contact the customer service team at support@lanxshoes.com who will be happy to answer any queries.
All prices are inclusive of work that needs to be carried out and shipping both to and from the customer.
This service is to be selected if your LANX fabric heel tabs need replacing on your boots. This is for a pair of heel tabs to be replaced and re-stitched onto your boot.
SHIPPING
UK
Standard - Royal Mail (4-5 days) - Free on all orders
Express - Royal Mail (1-2 days) - £5.95
Express - DPD (1-2 days) - £8.00
Express - DHL (1-2 days) - £12.00
EUROPE
Standard - Royal Mail (7-10 days) - £10
Premium - DHL (5-7 days) - £15
REST OF WORLD
Standard - Royal Mail (10-14 days) - £25
Premium - DHL (5-7 days) - £40
FREE EXCHANGES
Unsure on sizing? We offer a very simple exchanges service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
RETURNS
We also offer a very simple returns service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
Need some help?
Email: support@lanxshoes.com
