To contact LANX please use the email address stated further down this page. Before emailing please do read the below information as you may find it helpful and it will likely speed up your enquiry.

Prior to contacting us requesting an update on a return or exchange please check your tracking to see if the parcel has reached LANX. In our reply email we will ask you for the returns tracking link, so please locate this. If the parcel has reached LANX please allow us a few more days to process before contacting us. Rest assured if the parcel is at LANX it will be processed as per the instructions on your return form. To start a return or exchange please click here
We currently have 2 retail shops, 1 in Whalley (Lancashire) and 1 in the Northern Quarter (Manchester). For address locations and opening times please click here
Presently we are unable to provide a telephone number for customers to call as we are a small team and are unable to man a telephone throughout the day. We apologies for this, however please do email us and if deemed necessary we will arrange a suitable time to call you.