LACE STAY
We aim to complete all jobs as quickly as possible but most jobs will be completed within a 3 week turn around this includes the shipping of the item to and from the customer and the work to be carried out.
These services are to be selected by customers who are outside of the warranty period of their LANX. Should you have a warranty query please contact the customer service team at support@lanxshoes.com who will be happy to answer any queries.
All prices are inclusive of work that needs to be carried out and shipping both to and from the customer.
This service is to be selected if you would like to have a lace stay fitted to your LANX. A piece of leather will be attached to the tongue of your LANX so that your laces can be tied through this to help keep the tongue in position.
SHIPPING
UK
Standard - Royal Mail (4-5 days) - Free on all orders
Express - Royal Mail (1-2 days) - £5.95
Express - DPD (1-2 days) - £8.00
Express - DHL (1-2 days) - £12.00
EUROPE
Standard - Royal Mail (7-10 days) - £10
Premium - DHL (5-7 days) - £15
REST OF WORLD
Standard - Royal Mail (10-14 days) - £25
Premium - DHL (5-7 days) - £40
FREE EXCHANGES
Unsure on sizing? We offer a very simple exchanges service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
RETURNS
We also offer a very simple returns service. Orders may be returned provided the product is back at LANX within 30 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders, and to read our FAQs, please click here.
Need some help?
Email: support@lanxshoes.com
