LACE STAY
We aim to complete all jobs as quickly as possible but most jobs will be completed within a 3 week turn around this includes the shipping of the item to and from the customer and the work to be carried out.
These services are to be selected by customers who are outside of the warranty period of their LANX. Should you have a warranty query please contact the customer service team at hello@lanxshoes.com who will be happy to answer any queries.
All prices are inclusive of work that needs to be carried out and shipping both to and from the customer.
This service is to be selected if you would like to have a lace stay fitted to your LANX. A piece of leather will be attached to the tongue of your LANX so that your laces can be tied through this to help keep the tongue in position.
FREE UK SHIPPING & EXCHANGES
Our commitment to sustainability has seen us develop a shoe repair and resoling service for all LANX customers to benefit from. We have a dedicated customer service team and external partners on hand to assist with all your shoe care needs and enquiries.
Shoes are similar to cars, if you give them the correct attention and maintenance, they look great, stay on the road and provide you with many years of good service. When the time comes, we are here to advise and help. For further shoe care information click here.
UNITED KINGDOM
- Standard Tracked - Royal Mail (4-5 days) - £0
- Express Tracked - Royal Mail (1-2 days) - £5.95
EUROPE
- Europe Standard - Royal Mail (7-10 days) - £10
- Europe Premium - DHL (5-7 days) - £15
REST OF WORLD
- Rest of World Standard - Royal Mail (10-14 days) - £25
- Rest of World Premium - DHL (5-7 days) - £40
For more detailed UK and overseas shipping information and pricing click here.
We also offer a very simple returns and exchange service. Orders may be returned provided the product is back at LANX within 14 days of you receiving, has not been worn and is in its original condition and packaging. To return or exchange orders click here.